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Many consumer technology companies are alienating customers with “average” customer service and risk losing three-quarters (73 percent) of them to competitors, according to Accenture research.

A new survey commissioned by the National Apartment Association finds that an erratic housing market in the U.S., marked by uncertainty over mortgage rates and concerns about rising foreclosures, indicates that many homeowners are seeing renting an apartment in a more favorable light than they may have in the past.

Regional and state unemployment rates were little changed or slightly higher in April. Overall, 33 states and the District of Columbia ecorded over-the-month unemployment rate increases, 13 states registered decreases, and 4 states had no changes, the Bureau of Labor Statistics of the U.S. Department of Labor reported.

Online retailers have done a good job convincing female online shoppers to make purchases online, judging by a Consumer Reports National Research Center report conducted for ShopSmart.

TNS released highlights from a new survey focused on consumer attitudes towards rising gas prices in the United States.

The international data services market in Asia-Pacific is growing steadily, boosted by the high economic growth in the region - especially in India and China. While connectivity needs are increasing, the end users in the region remain price sensitive. Coupled with the intense competition that keeps prices down, data service providers are finding it increasingly difficult to see satisfactory revenue growth.

Online job availability rose in 24 of the top 28 U.S. metro markets in April, as online recruitment activity in large cities continued to increase during the height of the spring hiring season, according to the latest findings of the Monster Local Employment Index.

With gas prices reaching their highest level in recent history, $3.10 a gallon for regular unleaded, a majority of consumers plan to take steps to combat the hit to their wallets. According to the latest Kelley Blue Book Marketing Research study on gas price effects, half of new vehicle shoppers plan to purchase less retail items such as clothes and shoes, more than a third plan to eat out less often, and another third plan to buy less media entertainment items as long as gas prices continue to squeeze their wallets. Luxuries like a night out on the town, music sales, as well as movie ticket sales could all experience declines through the summer when gas prices are expected to top $4 a gallon.

CCID Consulting recently released a report by its Semiconductor Industry Research Center, on the development of China's IC Industry in Q1. Entering 2007, the global semiconductor market notably showed a trend of lack of reserve strength for growth.

Telecommunication service providers that offer a full suite of products such as voice, data, Internet and wireless mobility services stand a better chance of increasing their market share and financial outlook compared to providers that offer only one service, according to the J.D. Power and Associates 2007 Business Wireless Satisfaction Study(SM).