iShares Funds, a division of Barclays Global Investors, released the results of its first Investor Survey. The majority of investors surveyed believe that the fund industry is not meeting their expectations or putting their needs first, resulting in dissatisfaction and a lack of trust. Investors also believe that the media is failing to provide credible reporting, citing too much hype and not enough focus on important fee- and tax-related issues. In contrast, 87% of investors have a high degree of trust in their advisor, comparable to their level of trust in their family physician.
